PRIVACY POLICY

This Privacy Policy will explain how The Audio Story Company use the personal data we collect from you when you use our website.

 

Topics:

• What data do we collect?

• How do we collect your data?

• How we will use your data?

• How do we store your data?

• Marketing

• What are you data protection rights?

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies

• Privacy Policies of other websites

• Changes to our Privacy Policy

• How to contact us

• How to contact the appropriate authorities

 

What Data do we collect?

The Audio Story Company collects the following data:

• Personal Identification Information: name, email and phone number.

• Information for Personalised Audio Story Experience (This is dependent on the individual story, and is subject to change)

 

How do we collect your data?

You directly provide The Audio Story Company with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services

• Voluntarily complete a customer survey or provide feedback on any of our social media platforms or via email.

• Use or view our website via your browser’s cookies.

• Voluntarily submit your personal information for use in our Personalised Audio Story Experience.

 

How will we use your data?

The Audio Story Company collects your data so that we can:

• Process your order

• Manage your account

• Create a Personalised Audio Story Experience

• Email you with offers of information on other products or services we think you might like.

• Contact you in regards to any other business, in line with our Digital Safeguarding Policy.

 

The Audio Story Company does not share your data with any third party company or organisation.

 

How do we store your data?

The Audio Story Company securely stores your data on Hard Disk, and never in cloud storage.

 

The Audio Story Company will only keep your data for as long as it is necessary, to fulfil the commitment you have voluntarily agreed upon by using our products or services.

 

Marketing

The Audio Story Company would like to send you information about products or services of ours that we think you might like.

 

We do not use third party companies or organisations.

 

We will only ever contact you via email, and you may opt-out of receiving marketing emails, at any time.

 

What are your data protection rights?

The Audio Story Company would like to make sure that you are fully aware of all your data protection rights. Every user is entitled to the following:

 

The right to access - You have the right to request The Audio Story Company for copies of your personal data. We may charge a small fee for this service.

 

The right to rectification - You have the right to request that The Audio Story Company correct any information you believe is inaccurate. You also have the right to request The Audio Story Company to complete information you believe is in incomplete.

 

The right to erasure - You have the right to request The Audio Story Company erase your personal data, under certain conditions.

 

The right to restrict processing - You have the right to request The Audio Story Company restrict the processing of your personal data, under certain conditions.

 

The right to object to processing - You have the right to object to The Audio Story Company processing your personal data, under certain conditions.

 

The right to data portability - You have the right to request The Audio Story Company transfer the data we have collected to another organisation, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@audiostory.co.uk 

 

What are cookies?

Cookies are text files placed on your computer, tablet or phone to collect standard internet log information and visitor behaviour information. When you visit websites, we may collect information from you automatically through cookies or similar technology.

 

For further information, visit allaboutcookies.org

 

How do we use cookies?

The Audio Story Company use cookies in a range of ways to improve your experience on our website, including:

• Understanding how you use our website

• To allow us to make improvements based upon user information

• To help us understand our customers

• To help us better create and improve products and services

 

What type of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality - The Audio Story Company use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and your location. A mix of first-party and third-party cookies are used.

• Advertising - The Audio Story Company use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your visit your browser, device and your IP Address. The Audio Story Company may share some limited aspects this data, automatically, with third parties for advertising purposes. We may also share online data collected through cookies with our partners. This means that when you visit another website, you may be shown advertising boards based on your browsing patterns on our website.

 

How to manage cookies

You can set your browser to not accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

The Audio Story Company website contains to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

The Audio Story Company keeps its privacy policy under regular review and places any updates on this webpage.

 

How to contact us

If you have any questions about The Audio Story Company’s privacy policy, the data we hold on you, or would like to exercise on of your data protection rights, please do not hesitate to contact us via email: hello@audiostory.co.uk 

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Updated on 1st September 2023

Calum Paterson